What information do we collect and how do we use it?
Crown Jewelers and Pawn values its customers and respects their privacy. We collect customer information in an effort to improve our customer’s shopping experience and to communicate with our customers about our products, services and promotions. Crown Jewelers and Pawn may also use your information collected online to fulfill your order. Crown Jewelers and Pawn recognizes that it must maintain and use customer information responsibly. We do not sell the information you provide to us online with any outside company or third party.When you place an order, we require the following information:
- Your name
- Billing address
- Shipping address
- Phone Number
- Email Address
- Credit card information, credit card number and expiration date
(only if you have chosen “credit card” as your payment method)
We use this information to:
- Verify your identity for payment authorization
- Ship your order
- Contact you regarding your order
- Generate anonymous statistics
In addition, we maintain a record of your product interests and purchases so that we are able to enhance and personalize your future Crown Jewelers and Pawn shopping experiences. All financial information collected is used solely to process your order. Should any question arise about your order, we will attempt to contact you by phone or e-mail. If the item you are purchasing is a gift or surprise for another person living in your house, please make sure to inform us so that we do not contact you via your home phone number.
In addition to maintaining our files, Crown Jewelers and Pawn will only share your information with those third parties that are directly involved in the processing of your order such as: the financial institution that issued your credit card and the shipping company that delivers your order. Crown Jewelers and Pawn will not distribute your personal information to any mailing list firms. Any contact with a Crown Jewelers and Pawn representative is likewise kept confidential.
In the event that you use our contact us form to offer comments about your shopping experience at Crown Jewelers and Pawn, we may include your comments together with your name in our website references section.
Upon visiting our site, we assigned you a unique Shopper ID. We attempt to store this information onto your computer in the form of a cookie to keep track of your shopping basket during your visit and between visits. If you feel uncomfortable with a site being able identify you as a repeat visitor we recommend that you disable cookie support in your browser. We record your IP address and link this to your Shopper ID to help us determine how many unique shoppers visit our site on a daily basis.
Our site may include links to other sites; Crown Jewelers and Pawn is not responsible for the privacy policies and content of those sites.
Crown Jewelers and Pawn will only disclose individual personal information if subpoenaed or ordered by a court of law.
The importance of security for all personally identifiable information associated with our users is of the utmost concern to us. We exercise great care in providing secure transmission of our users’ financial information from their computers to our servers, utilizing encryption software. Only those employees who need access to our users’ information in order to do their jobs are allowed access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.Crown Jewelers and Pawn also uses AuthorizeNet secure encryption. This protects your sensitive communication, such as credit card information, by scrambling the data so that no one else can read it as it travels over the Internet between your computer and ours.
Your Acceptance of These Terms
Privacy/Security Policy Changes:
We reserve the right to modify our privacy/security policy at any time. However, if we adopt modifications to this privacy/security policy, we will post a notice on our web site.